1. Information We Collect
We collect the following types of personal information when you use our website:
- Personal Identification Information: Name, address, email address, phone number, and payment details (for Cash on Delivery).
- Non-Personal Identification Information: Browser type, device information, and usage data about how you interact with our site.
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver products to you.
- To respond to your inquiries and provide customer support.
- To improve our website and services.
- To send you promotional emails or notifications, if you have opted in.
3. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We store your information in secure databases and employ encryption methods during transactions.
4. Opt-Out Instructions
If you no longer wish to receive promotional emails, updates, or notifications, you can easily opt out by following these steps:
- Email Opt-Out: Click the “unsubscribe” link in any promotional email you receive from us.
- Website Notifications: If you are receiving browser notifications, you can disable them through your browser settings.
If you need assistance with opting out or have any other privacy-related concerns, please contact us directly at our provided contact details.
5. Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, improve site functionality, and provide personalized content. You can choose to disable cookies in your browser settings, but this may affect your browsing experience.
6. Changes to This Privacy Policy
Helen’s Trove reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact us at [email protected]